Request a refill
Ask our team to review an existing prescription for refill eligibility and next steps.
Fax number available by calling the pharmacyInclude a callback number. Call first if you need help confirming what to send.
PRESCRIPTION ASSISTANCE
A clear next step.
A pharmacist’s review.
A valid prescription and pharmacist verification are required before prescription medicines can be dispensed.
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Refills & transfers,
made easier.
Choose a refill or transfer request below and reach our pharmacy team by phone, text, or fax. A pharmacist will review each request before dispensing.
Transfer a prescription
Contact us to coordinate moving a prescription from your current pharmacy.
Fax: Fax number available by calling the pharmacyCall first to confirm transfer details and required documents.
Fax documents
Use our pharmacy fax line for documents requested by the pharmacy team.
Fax details available by phone
Please call before faxing if you are unsure which documents are needed.
Call the pharmacy firstText messages are not a secure channel for medical information. Use text only for a general callback request—do not include medication names, prescription numbers, dates of birth, or prescription images. Send documents by fax only when the pharmacy has confirmed what is needed. A pharmacist must review and approve every refill or transfer before dispensing.
Before you submit
- Check the pharmacy’s instructions.
The pharmacy may need an electronic prescription or an original document. An uploaded photo may not be sufficient.
- Make sure the document is clear.
Include the complete prescription. Don’t crop out the prescriber’s details or instructions.
- Wait for the review.
A receipt confirms submission only. The pharmacist must verify validity, eligibility, stock, and any other requirements.
Need an eligible refill?
Ask the pharmacy through its approved contact channel. Refills depend on the prescription, remaining authorization, medicine, and applicable rules.
Quick reorder does not request or approve a prescription refill.
Contact informationYour privacy comes first.
Do not email prescriptions or medical records through an ordinary email address. Use only the pharmacy’s approved secure process.
Read the prescription policyUpload a prescription
Secure prescription uploads are not open yet.
We’ll enable this service once the pharmacy’s approved secure process is ready. Please don’t send prescriptions through ordinary email or chat.
View contact informationPharmacist review requiredNo files are collected while uploads are closed.